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Frequently Asked Questions  

Your questions, answered.

From routing numbers to card PINs, we’ve gathered the answers you need most all in one place. Clear steps, plain language, and the reassurance of knowing you’re hearing it straight from your hometown bank.

  • What is my routing number?

    • The routing number for all Apex Banking Company of Georgia, and Wilkinson County Bank, customers is 061107324.

  • How do I reorder checks?

    • We make reordering checks easy, click here.

  • How do I reset the PIN for my debit card?

    • Call 1-800-290-7893 and follow the prompts.

      • No one with the bank will EVER ask you for this PIN.

  • How do I change my online banking username?

    • To change your username:

      1. Log in to online banking

      2. Click your Initials in the Top Right, and choose "Settings"

      3. Choose "Security", and where Username appears, click "Edit"

  • What is an EMV Chip card?

    • Your debit card is embedded with a chip that leverages EMV (Europay, Mastercard, Visa) technology.

    • EMV is the global standard for credit and debit card payments, providing both global acceptance and an enhanced level of security.